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Welcome to www.newerapublications.com. The Church of Scientology International ("CSI") and/or its affiliated international organizations provide website features to you subject to the following Terms and our Privacy Notice and Cookie Policy. If you visit our website at www.newerapublications.com, you accept these conditions. Please read them carefully.

Last edited: 1 May 2018

General Information

www.newerapublications.com is a site operated by New Era Publications International ApS.

We are registered in Denmark under company number CVR 30426428. Our EU VAT number is DK30426428. Our registered office and trading address is:

New Era Publications International ApS
Smedeland 20
2600 Glostrup
Denmark

Tel: (+45) 33 73 66 66
books@newerapublications.com

New Era Publications International ApS is wholly owned by Church of Scientology International, a California non-profit religious corporation that serves as the Mother Church of the Scientology religion.

Product Information

The products on sale are described as they appear in the webshop.

Prices

All prices on the website include VAT.

We will cover shipping costs with economy shipping to all destinations within the European Union (EU) and the European Economic Community (EEC).

If the place of delivery is located outside of the EU and the EEC, additional shipping charges and import taxes may apply. These shipping costs will be calculated based on the place of delivery at the check-out page, before you submit your order.

Payment Methods

We accept all major credit cards, including VISA, VISA Electron, MasterCard, Maestro, Diners, American Express and Dankort.

Additionally, we accept MobilePay and Paypal (MobilePay is a Danish payment service offered by Danske Bank).

We use very high and secure industry standards to ensure your payment is executed in the safest way possible. Our payment gateway is DIBS PRO and our payments are cleared by NETS.

If you have questions about our payment methods, please contact Customer Services at: customerservice@newerapub.com.

Delivery

All orders are shipped from this address (special terms apply for Russia, see below):

New Era Publications International ApS
Fabriksparken 54
2600 Glostrup
Denmark

We offer free shipping with economy shipping methods.

We strive to ship all orders received on weekdays, excluding bank holidays, within 24 hours. Similarly, we strive to ship all orders received on weekends and on bank holidays within 24 hours of the first following business day.

If you have any special wish or requirement with regards to delivery, please contact us at books@newerapublications.com and we will discuss the best shipping method to your country and location. If you choose another shipping method than our normally offered economy shipping method, you must pay for the difference in price.

We have more than 40 years of experience in international shipping to all corners of the globe and we will do our utmost in ensuring your package arrives fast and securely.

Russia

If you purchase goods from Russia, these goods will be shipped through our subsidiary in Moscow. If you wish to return goods you have received from Russia, the return package needs to be send to the following address:

New Era Publications Group
St. Pervomayskay 1, Building 14
Losino-Petrovskiy
141150 Moscow
Russia

info@new-era.ru

Right of Withdrawal

You are entitled to withdraw from the purchase within a period of 14 days from the day you receive the goods. If the deadline expires on a public holiday, Saturday, June 5th, Christmas Eve or New Year's Eve, you can wait until the following business day. To meet the withdrawal deadline, it is sufficient for you to send the communication concerning the exercise of the right of withdrawal before the withdrawal period expires.

You will forfeit the purchase sum fully or partially if the value of the purchased item has been reduced by taking the item into use to the extent this use exceeds what is necessary to examine the item, or if you damage the item.

If the item, e.g. a CD, is sealed, you forfeit your right to withdraw from the purchase when breaking the seal.

If you want to withdraw from a purchase, you must inform us that you would like to withdraw. You can send a letter or an email to Customer Services at New Era Publications International ApS

Fabriksparken 54
2600 Glostrup
Denmark

Telephone number: (+45) 33 73 66 66 (Monday–Friday 10:00–17:00)
Email: customerservice@newerapub.com

You can also choose to use the following standard withdrawal form, but it is not mandatory:

Model withdrawal form

(complete and return this form only if you wish to withdraw from the purchase)

To: New Era Publications International ApS,
Smedeland 20,
2600 Glostrup,
Denmark

I hereby declare that I wish to exercise the cancellation right in connection with my agreement for the following items:

Ordered Date:_______________

  • ________________________________________
  • ________________________________________
  • ________________________________________

Name:_______________________________________
Address:_____________________________________

Signature:___________________________________
(if the content of the form is communicated on paper)
Date:_______________

Immediately after we have received your withdrawal request, you will receive an electronic receipt from us confirming receipt of your request.

We ask that you clearly state the order number of your order.

Once you have notified us that you wish to withdraw from a purchase, the purchase sum inclusive of costs for delivery (except for extra costs incurred by your choice of a different delivery method than normally offered by us) will be refunded to you without undue delay and in any event no later than 14 days after we have received your notice of withdrawal. We will use the same payment method to refund the purchase price to you as you used when purchasing the goods, unless you specifically agree to other means of payment. In no event will you have to pay transaction fees as a consequence of the refund.

The customer covers all return shipping costs in connection with the withdrawal from a purchase.

Any returns need to be packaged properly and sent to this address without undue delay and in any event no later than 14 days after you have notified us of your desire to withdraw from the purchase:

New Era Publications International ApS
Fabriksparken 54
2600 Glostrup
Denmark

Please mark the box “Attention: Returns Officer” and note your name and the order number.

Note: The return shipping is the responsibility of the buyer, so always make sure that you get a tracking number on the box. COD (Cash on Delivery) shipments will not be accepted.

You are also free to send us an email to customerservice@newerapub.com if you have any complaints or comments to your purchase, please see more about your rights below under Complaints.

Complaints

The Danish Sale of Goods Act (in Danish: "Købeloven") provisions on non-conformity apply to the sale of goods under this agreement. This means that you may either have the right to have the item repaired, exchanged, withdraw from the contract or receive a reduction in the price, depending on the actual situation. It is a requirement that the complaint is justified. However, if you are a consumer resident in another state than Denmark, (e.g. another EU Member State) other mandatory consumer protection laws may apply.

If you wish to exercise your rights under the Danish Sale of Goods Act, you must contact us within a reasonable time after discovering the issue. A notice of complaint made within two months is always considered to be within a reasonable time.

Obviously, we hope that our customers are satisfied. However, if this is not the case for you, please contact our Customer Services Department by e-mail or phone or by using the contact details provided below. Make sure to give us your name, order number and any other relevant details, including information about your complaint.

New Era Publications International ApS
Fabriksparken 54
2600 Glostrup
Denmark

E-mail: customerservice@newerapub.com
Phone: (+45) 33 73 66 66
Monday–Friday 10:00–17:00

If you wish to return your item, it needs to be packaged properly and sent to the following address:

New Era Publications International ApS
Fabriksparken 54
2600 Glostrup
Denmark

Mark the box “Attention: Returns Officer”, note your name and enclose the order number.

Note: The return shipping is always the responsibility of the buyer, so always make sure that you get a tracking number on the box. COD (Cash on Delivery) shipments will not be accepted.

In case of failure to find a solution, you may complain to the relevant authority, if the conditions for this are fulfilled. One of the conditions is that the concerned company (New Era Publications International) must have been contacted first.

Danish Authority:
Forbrugerklagenævnet
Konkurrence- og Forbrugerstyrelsen
Carl Jacobsens Vej 35
DK-2500 Valby

www.kfst.dk

You can also use the online complaint system of the European Commission. This is mainly relevant if you are a customer with a residence outside of Denmark. In such case, you can make contact through this complaint portal. If you choose to do so, please provide our email address: customerservice@newerapub.com.

Jurisdiction and Applicable Law

These terms, unless otherwise stipulated in mandatory applicable law, shall be governed by and construed in accordance with the law of Denmark without giving effect to any choice of law or conflict of law provisions.

Any dispute arising out of or in connection with your agreement with us or in relation to these terms will, unless otherwise stipulated in mandatory applicable law, be subject to the exclusive jurisdiction of the courts of Denmark.

Copyright & Trademark Information

Copyright Information

All materials available on this site are protected by copyright laws and international copyright treaty provisions. This material has been placed on this Internet site under the authority of the copyright owner for the sole purpose of viewing of the materials by users of this site. Users are not authorized to download or transmit any of these materials electronically, or to otherwise reproduce any of the materials in any form or by any means, electronic or mechanical, including data storage and retrieval systems, recording, printing or photocopying.

© 1996-2019 NEW ERA PUBLICATIONS INTERNATIONAL ApS. ALL RIGHTS RESERVED.

Grateful acknowledgement is made to L. Ron Hubbard Library for permission to reproduce selections from the copyrighted works of L. Ron Hubbard.

Photographs of L. Ron Hubbard

© 1953, 1958, 1979, 1991, 1996 L. RON HUBBARD LIBRARY. ALL RIGHTS RESERVED.

Trademark Information

The following are trademarks and service marks owned by Religious Technology Center, Los Angeles, California, USA. These marks are licensed for use by the Church of Scientology International and its affiliated organizations and have been registered in many countries in the world.

ABILITY magazine, ADVANCE! magazine, ARC STRAIGHTWIRE, BOOK ONE, CAUSE magazine, CELEBRITY magazine, CLASS IV AUDITOR symbol, CLASS V AUDITOR symbol, CLASS V GRADUATE AUDITOR symbol, CLASS VIII AUDITOR symbol, CLEARING COURSE, CLEARSOUND logo, CHURCH OF SCIENTOLOGY INTERNATIONAL symbol, DIANETICS, DIANETICS symbol, DIANETICS symbol in a circle, DIVISION 6 symbol, CAUSE RESURGENCE RUNDOWN, CAUSE RESURGENCE RUNDOWN symbol, CLEARSOUND, E-METER, EXPANDED GRADE 0 – COMMUNICATIONS RELEASE, EXPANDED GRADE I – PROBLEMS RELEASE, EXPANDED GRADE II – RELIEF RELEASE, EXPANDED GRADE III – FREEDOM RELEASE, EXPANDED GRADE IV – ABILITY RELEASE, FALSE PURPOSE RUNDOWN, FLAG, FREEDOM magazine, FREEWINDS, FREEWINDS logo, FSO symbol, NEW FSO CORPORATE symbol, FLAG symbol with FLAG, FREEWINDS logo, FSSO symbol, GRADE I: PROBLEMS RELEASE, GRADE II: RELIEF RELEASE, GRADE III: FREEDOM RELEASE, GRADE IV: ABILITY RELEASE, GOLDEN AGE OF KNOWLEDGE logo, GOLDEN ERA PRODUCTIONS, GOLDEN ERA PRODUCTIONS symbol, HAPPINESS RUNDOWN, HUBBARD, IDEAL ORGANIZATIONS logo, I HELP symbol, HAT IN LIFE symbol, INCOMM, INCOMM symbol, KEY TO LIFE, KEY TO LIFE symbol, Ls symbol, L10 RUNDOWN, L11 NEW LIFE RUNDOWN, L12 FLAG OT EXECUTIVE RUNDOWN, LRH, LRH device, LRH microphone, L. RON HUBBARD, L. RON HUBBARD signature, HUBBARD LIFE ORIENTATION, MARK ULTRA VIII, MARK ULTRA VIII symbol, MANOR HOTEL logo, METHOD 1, NED, NEW ERA, NEW ERA DIANETICS, NEW LIFE RUNDOWN, NOTs, OCA, OXFORD CAPACITY ANALYSIS, OT, OT symbol, OT symbol in wreath, POWER, POWER PLUS, POWER pin, PURIFICATION, PURIFICATION PROGRAM, PURIFICATION RUNDOWN, RELIGIOUS TECHNOLOGY CENTER, RELEASE PIN, RON signature, RTC corporate symbol, SAINT HILL, SCIENTOLOGIST, SCIENTOLOGY, SCIENTOLOGY cross (pointed), SCIENTOLOGY cross (rounded), SCIENTOLOGY LIFE IMPROVEMENT, SCIENTOLOGY symbol, SCIENTOLOGY TODAY magazine, SCIENTOLOGY MISSIONS INTERNATIONAL logo, SCIENTOLOGY VOLUNTEER MINISTER symbol, SCIENTOMETRIC, SEA ORG symbol, SHSBC symbol, SCIENTOLOGY VOLUNTEER MINISTER symbol, SOLO AUDITOR, SOLO AUDITOR symbol, SOLO NOTs symbol, SOURCE magazine, STANDARD TECH, STANDARD TECH symbol, STUDENT HAT, SUNSHINE RUNDOWN, SUPER POWER, SUPER POWER symbol, THE AUDITOR magazine, THE BRIDGE.

SCIENTOLOGIST is a collective membership mark indicating membership in a church and church membership services of the affiliated Scientology churches and missions.

THE WAY TO HAPPINESS and the "Road & Sun" design are trademarks and service marks owned by L. Ron Hubbard Library in the USA and in other countries (trademark registrations issued and other registrations pending) and are used with permission.

NEW ERA is a trademark and service mark registered in Denmark, among other countries.